Last Updated: 14/07/2026
Introduction
Welcome to WISPBLOOM TECHNOLOGY PRIVATE LIMITED (“Company”, “we”, “our”, or “us”).
We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, create an account, purchase products, or otherwise interact with our services.
Our products include, but are not limited to:
Mobile Phones & Accessories
Laptops & Computers
Audio Devices (Headphones, Earbuds, Speakers)
TVs & Home Entertainment
Home Appliances (Refrigerators, Washing Machines, Air Conditioners)
Kitchen Appliances (Microwaves, Mixers, Air Fryers, Coffee Makers)
Smart Gadgets & Wearables (Smartwatches, Fitness Bands, Smart Glasses)
Gaming Consoles & Accessories (Controllers, Gaming Headsets and related products)
This Privacy Policy has been prepared in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws of India.
1. Information We Collect
We may collect the following categories of information when you use our website or services.
Personal Information
Full Name
Email Address
Mobile Number
Shipping Address
Billing Address
Postal Code
Order Details
Payment Information (processed securely through authorized payment gateways)
Account Login Information
Customer Support Communications
Product Reviews and Feedback
Any other information voluntarily provided by you
Technical Information
When you visit our website, we may automatically collect:
IP Address
Browser Type
Device Information
Operating System
Internet Service Provider
Date and Time of Access
Pages Visited
Website Usage Data
Cookies and Similar Tracking Technologies
2. Consent
By accessing our website, registering an account, placing an order, subscribing to newsletters, contacting customer support, or otherwise providing your personal information, you consent to the collection, processing, storage, and use of your information in accordance with this Privacy Policy.
Where required under applicable law, we will obtain your explicit consent before processing your personal information for specific purposes.
You may withdraw your consent at any time by contacting us using the details provided in this Privacy Policy. Withdrawal of consent will not affect any processing carried out before such withdrawal.
3. How We Use Your Information
We use your information for the following purposes:
Processing and delivering your orders
Managing your account
Verifying your identity
Processing payments securely
Providing customer support
Responding to inquiries
Managing product returns, refunds, and warranty claims
Sending order confirmations and delivery updates
Sending promotional offers and newsletters (only where permitted or with your consent)
Improving our website and customer experience
Personalizing product recommendations
Detecting fraud and unauthorized activities
Conducting internal analytics
Complying with legal and regulatory obligations
4. Payment Information
Payments made through our website are processed using secure third-party payment gateway providers.
We do not store your complete debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.
Payment providers process your information according to their own privacy policies and applicable security standards.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties.
However, we may share your information with trusted service providers, including:
Payment Gateway Providers
Courier and Logistics Partners
Warehouse and Order Fulfillment Partners
Technology Service Providers
Website Hosting Providers
Cloud Infrastructure Providers
Customer Support Platforms
Marketing Service Providers (where permitted)
Government Authorities, Courts, or Regulatory Bodies when legally required
All service providers are required to maintain appropriate confidentiality and security measures.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Improve website functionality
Remember your preferences
Keep you logged into your account
Analyze website traffic
Understand customer behavior
Improve website performance
Deliver relevant advertisements where applicable
You can manage or disable cookies through your browser settings. Please note that certain website features may not function properly if cookies are disabled.
7. Data Retention
We retain your personal information only for as long as necessary to:
Process your purchases
Deliver products
Provide after-sales support
Process warranty claims
Maintain financial and accounting records
Comply with applicable laws
Resolve disputes
Enforce our legal agreements
When your information is no longer required, it will be securely deleted, anonymized, or destroyed.
8. Your Rights
Subject to applicable laws, including the Digital Personal Data Protection Act, 2023, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent
Restrict certain processing activities
Opt out of promotional communications
Request information regarding the processing of your personal data
Lodge a complaint regarding misuse of your personal information
To exercise these rights, please contact us using the details below.
9. Data Security
We implement industry-standard technical, administrative, and organizational safeguards to protect your personal information.
Security measures include:
Secure Socket Layer (SSL) encryption
Secure servers
Access controls
Password protection
Firewalls
Regular security monitoring
Data encryption where appropriate
While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
10. Children’s Privacy
Our website and services are intended for individuals who are 18 years of age or older.
We do not knowingly collect personal information from children under 18 years of age.
If we become aware that personal information has been collected from a minor without appropriate authorization, we will take reasonable steps to delete such information promptly.
Parents or guardians who believe that a child has provided personal information should contact us immediately.
11. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of those external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
12. International Data Transfers
If you access our website from outside India, your personal information may be transferred to, processed, or stored in India or other countries where our service providers operate.
By using our website, you consent to such transfers in accordance with this Privacy Policy and applicable laws.
13. Grievance Officer
In accordance with applicable laws, including the Digital Personal Data Protection Act, 2023, our Grievance Officer details are provided below.
Grievance Officer Name: Aditya
Company: WISPBLOOM TECHNOLOGY PRIVATE LIMITED
Email: grievance@wispbloomtechnology.com
Phone: +91 7599004339
Address:
OFFICE NO. B-1404, TOWER-3, NX-1, PLOT NO. 17, TECHZONE-IV, SURAJPUR ROAD, GREATER NOIDA, Noida, Gautam Buddha Nagar, Uttar Pradesh – 201301
We will acknowledge and respond to grievances within a reasonable time in accordance with applicable law.
14. Changes to this Privacy Policy
We may revise this Privacy Policy from time to time.
Any updates will be published on this page along with a revised “Last Updated” date.
Your continued use of our website after any changes become effective constitutes acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.
WISPBLOOM TECHNOLOGY PRIVATE LIMITED
Email: info@wispbloomtechnology.com
Phone: +91 7599004339
Registered Office Address:
OFFICE NO. B-1404, TOWER-3, NX-1, PLOT NO. 17,
TECHZONE-IV, SURAJPUR ROAD,
GREATER NOIDA,
Noida,
Gautam Buddha Nagar,
Uttar Pradesh – 201301